Privacy Policy

The Ooty Krafts Privacy Policy aims at describing what personal information is collected by us, how it might be used or shared to third parties. Please go through the below mentioned Privacy Policy points carefully. The privacy practices set forth in this privacy policy are for this web site only. In this Privacy Policy, references to “You” and “User” mean any person submitting any data to us or our agent or the Website. By accessing our website, you acknowledge reading and understanding the policies, and hence agree to be bound by the terms stated below.

YOUR CONSENT

  • Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
  • We collect personally identifiable information, which includes but is not limited to names, email addresses, phone no etc. which related to You in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with You.
  • We shall use the information collected from You in accordance with applicable laws including but not limited to the Information Technology Act, 2000 and the rules made there under and use the data only for the purpose of completing the transaction or for purposes as may be required under the laws.

COMMUNICATION & MARKETING

  • If You become a registered member of OOTY KRAFTS, You will be able to receive promotional emails regarding latest offers and discounts from us. You may also receive such communication if you have made a purchase as a guest user.
  • Also, you would receive transaction related and referral emails regarding payment confirmations and other administrative emails.
  • Please note that in case you don’t wish to receive such e-mails, you have the full liberty to opt-out of such communication any time. You can unsubscribe by visiting ‘My Details’ in ‘My Account’ if you are a registered user; or simply click on “to unsubscribe” link given in the mail.

 COOKIES

  • We use cookies and other technologies such as pixel tags and clear gifs to store certain types of information each time you visit any page on our website. This enables us to determine what portions of this website are most appropriate for your professional needs and to serve advertising banners to you. You may choose to decline cookies, but this would disable the scope of experiencing the entire feature of the website. Hence, we recommend that you leave them turned on.

PROTECTING YOUR SECURITY

  • You hereby represent and warrant to the Website that:
  • All information derived from in relation to You are true, correct, current and updated.
  • All information given does not belong to any third party, and if they do belong to a third party, you are authorized by such third party to use, access and disseminate such information.
  • The information shares shall not be sold or rented by us to any third party without your consent. Though we reserve the right to communicate your personal information as long as we are either required to by law or as is relevant for the purposes for which it was collected to any third party that makes a legally-compliant request for its disclosure; we will not disclose your personally identifiable information which identifies you personally to any third party without your consent. However, we hold no responsibility for any action of third party that may have directed You to our website.

Please note that we may share your personal details with fraud prevention or credit reference agency for conducting anti-fraud checks. Please note that in this process no credit check is performed and your credit rating remains unaffected.

  • However, You shall indemnify and hold harmless the Website and each of the Website’s officers, directors, contracts or agents and any third party relying on the information provided by You in the event You are in breach of this Policy.

DISCLOSURES OF YOUR INFORMATION

  • We may share your information collected from You with our affiliates, employees, agents, service provider, sellers, suppliers, banks, payment gateway operators and such other individuals and institutions like judicial, quasi-judicial law enforcement agencies to:
  • correlate related or multiple accounts to prevent abuse of our services;
  • to resolve disputes & troubleshoot problems
  • measure consumer interest in our products and services in order to make delivery of the product to you (for example to our courier or supplier) optional online surveys facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity; However, if such a transaction occurs, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
  • We may also use your information in order to manage the Website, collect payment from you, enable you to subsequently use parts of the Website, detect any fraud or Website abuses, send you information relevant to the Website or our products, and in case we have any queries. Payments that you make through the Website will be processed by Razorpay Software Private Limited a company registered in #22, 1st Floor, SJR Cyber, Laskar Hosur Road, Adugodi, Bangalore, Karnataka – 560 030 (CIN: U72200KA2013PTC097389).
  • Further, we identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
  • As we use third-party service providers to serve ads on our behalf across the Internet, they may collect anonymous information about your visits to our website, and your interaction with our products and services to target advertisements for goods and services. No personally identifiable information is collected or used in this process.

THIRD PARTY SITES

  • You may be linked to our website from our advertisers, network partners or any other third party. We hereby declare that we hold no liability or responsibility for the ‘Privacy Policies’ and ‘Terms & Conditions’ of these web sites. Please read their policies carefully before sharing any of your details.
  • Notwithstanding anything to the contrary, the Website shall not be held responsible for any loss, damage or misuse of the information provided by You.

 CHANGES TO PRIVACY POLICY

  • We may change this Privacy Policy at any time. The revised Privacy Policy is effective immediately when posted on the Website. Hence, it is the responsibility of each user to review the website and the Privacy Policy periodically to learn of any revisions to this Privacy Policy.

CUSTOMER SUPPORT

  • For any queries or support, you may get in touch with our customer support team or mail us at info@ootykrafts.com or by mail using the details provided below: 

    Ooty Krafts 
    [Re: Privacy Compliance Officer] 
    175 Bandishola, Ooty – 643 001, The Nilgiris, Tamil Nadu - INDIA.