Privacy Policy
The Ooty Krafts Privacy Policy aims at describing what personal
information is collected by us, how it might be used or shared to third
parties. Please go through the below mentioned Privacy Policy points
carefully. The privacy practices set forth in this privacy policy are
for this web site only. In this Privacy Policy, references to “You” and
“User” mean any person submitting any data to us or our agent or the
Website. By accessing our website, you acknowledge reading and
understanding the policies, and hence agree to be bound by the terms stated
below.
YOUR CONSENT
- Data
protection is a matter of trust and your privacy is important to us. We
shall therefore only use your name and other information which relates to
you in the manner set out in this Privacy Policy. We will only collect
information where it is necessary for us to do so and we will only collect
information if it is relevant to our dealings with you.
- We
collect personally identifiable information, which includes but is not
limited to names, email addresses, phone no etc. which related to You in
the manner set out in this Privacy Policy. We will only collect
information where it is necessary for us to do so and we will only collect
information if it is relevant to our dealings with You.
- We
shall use the information collected from You in accordance with applicable
laws including but not limited to the Information Technology Act, 2000 and
the rules made there under and use the data only for the purpose of
completing the transaction or for purposes as may be required under the
laws.
COMMUNICATION & MARKETING
- If
You become a registered member of OOTY KRAFTS, You will be able to receive
promotional emails regarding latest offers and discounts from us. You may
also receive such communication if you have made a purchase as a guest
user.
- Also,
you would receive transaction related and referral emails regarding
payment confirmations and other administrative emails.
- Please
note that in case you don’t wish to receive such e-mails, you have the
full liberty to opt-out of such communication any time. You can
unsubscribe by visiting ‘My Details’ in ‘My Account’ if you are a
registered user; or simply click on “to unsubscribe” link given in the
mail.
COOKIES
- We
use cookies and other technologies such as pixel tags and clear gifs to
store certain types of information each time you visit any page on our
website. This enables us to determine what portions of this website are
most appropriate for your professional needs and to serve advertising
banners to you. You may choose to decline cookies, but this would disable
the scope of experiencing the entire feature of the website. Hence, we
recommend that you leave them turned on.
PROTECTING YOUR SECURITY
- You
hereby represent and warrant to the Website that:
- All
information derived from in relation to You are true, correct, current and
updated.
- All
information given does not belong to any third party, and if they do
belong to a third party, you are authorized by such third party to use,
access and disseminate such information.
- The
information shares shall not be sold or rented by us to any third party
without your consent. Though we reserve the right to communicate your
personal information as long as we are either required to by law or as is
relevant for the purposes for which it was collected to any third party
that makes a legally-compliant request for its disclosure; we will not
disclose your personally identifiable information which identifies you
personally to any third party without your consent. However, we hold no
responsibility for any action of third party that may have directed You to
our website.
Please note that we may share your personal details with fraud
prevention or credit reference agency for conducting anti-fraud checks. Please
note that in this process no credit check is performed and your credit rating
remains unaffected.
- However,
You shall indemnify and hold harmless the Website and each of the
Website’s officers, directors, contracts or agents and any third party
relying on the information provided by You in the event You are in breach
of this Policy.
DISCLOSURES OF YOUR INFORMATION
- We
may share your information collected from You with our affiliates,
employees, agents, service provider, sellers, suppliers, banks, payment
gateway operators and such other individuals and institutions like
judicial, quasi-judicial law enforcement agencies to:
- correlate
related or multiple accounts to prevent abuse of our services;
- to
resolve disputes & troubleshoot problems
- measure
consumer interest in our products and services in order to make delivery
of the product to you (for example to our courier or supplier) optional
online surveys facilitate joint or co-branded services that you request
where such services are provided by more than one corporate entity;
However, if such a transaction occurs, that other business entity (or the
new combined entity) will be required to follow this privacy policy with
respect to your personal information.
- We
may also use your information in order to manage the Website, collect
payment from you, enable you to subsequently use parts of the Website,
detect any fraud or Website abuses, send you information relevant to the
Website or our products, and in case we have any queries. Payments that
you make through the Website will be processed by Razorpay Software
Private Limited a company registered in #22, 1st Floor, SJR Cyber,
Laskar Hosur Road, Adugodi, Bangalore, Karnataka – 560 030 (CIN:
U72200KA2013PTC097389).
- Further,
we identify and use your IP address to help diagnose problems with our
server, and to administer our website. Your IP address is also used to
help identify you and to gather broad demographic information.
- As
we use third-party service providers to serve ads on our behalf across the
Internet, they may collect anonymous information about your visits to our
website, and your interaction with our products and services to target
advertisements for goods and services. No personally identifiable
information is collected or used in this process.
THIRD PARTY SITES
- You
may be linked to our website from our advertisers, network partners or any
other third party. We hereby declare that we hold no liability or
responsibility for the ‘Privacy Policies’ and ‘Terms & Conditions’ of
these web sites. Please read their policies carefully before sharing any
of your details.
- Notwithstanding
anything to the contrary, the Website shall not be held responsible for
any loss, damage or misuse of the information provided by You.
CHANGES TO PRIVACY POLICY
- We
may change this Privacy Policy at any time. The revised Privacy Policy is
effective immediately when posted on the Website. Hence, it is the
responsibility of each user to review the website and the Privacy Policy
periodically to learn of any revisions to this Privacy Policy.
CUSTOMER SUPPORT
- For any queries or support, you may get in touch with our customer
support team or mail us at info@ootykrafts.com or by mail using the
details provided below:
Ooty Krafts
[Re: Privacy Compliance Officer]
175 Bandishola, Ooty – 643 001, The Nilgiris, Tamil Nadu - INDIA.